Yes! You can update your credit card payment information online via your Backroads Account or give us a call at 800-462-2848 and we’ll be happy to help. If selecting Pay by Bank for available transactions, please note that bank details cannot be shared or entered over the phone; these can only be made by you directly in your Backroads Account. When the balance is due, we automatically bill your credit card or withdraw from the account on file unless we’re instructed otherwise.
Making a Reservation
Making a Reservation
- How do I reserve my Backroads trip online?
- I am not ready to book online. Can I call someone to help with my reservation?
- What does it mean to submit a request?
- I’ve submitted a request to book. What happens next?
- How much is the trip deposit?
- Is my deposit refundable? Can I transfer it to another trip?
- Can I use direct bank transfer (ACH) to pay for my trip?
- What methods of payment are accepted?
- Can I change my method of payment between deposit and final payment?
- Is there a travel advisor group that you recommend for flights and pre-/post-trip plans?
- Can I use the no-risk deposit multiple times on the same trip?
- Can I hold my spot while I confirm travel plans?
- Can I place a hold on a trip for more than three days?
- I have credit on my account. How can I apply that amount to my new booking?
- When will I receive more detailed information about my trip so I can start planning my travel?
- Can I book a Backroads Active Cruise and have my traveling companion book directly through the cruise company if they don’t want to join the Backroads activities?
- How do I change the status of my reservation from hold to confirmed?
- Booking & Managing Client Reservations Online: A Guide for Travel Advisors
Can I change my method of payment between deposit and final payment?
Not finding what you’re looking for?
We're always happy to answer your questions via email or by phone at 800-462-2848.