Please do! Our Trip Consultants will be happy to help you. They understand what makes our trips special and look forward to helping you find the right trip and make the booking process a breeze. Call 800-GO-ACTIVE (800-462-2848) or 510-527-1555.
Making a Reservation
- How do I reserve my Backroads trip online?
- I am not ready to book online. Can I call someone to help with my reservation?
- What does it mean to submit a request?
- I’ve submitted a request to book. What happens next?
- How much is the trip deposit?
- Is my deposit refundable? Can I transfer it to another trip?
- What methods of payment are accepted?
- Can I change my method of payment between deposit and Final Payment?
- Is there a travel advisor group that you recommend for flights and pre-/post-trip plans?
- Can I use the no-risk deposit multiple times on the same trip?
- Can I place a hold on a trip for more than 72 hours?
- I have credit on my account. How can I apply that amount to my new booking?
- When will I receive more detailed information about my trip so I can start planning my travel?
- Can I book a Backroads Active Cruise and have my traveling companion book directly through the cruise company if they don’t want to join the Backroads activities?
- How do I change the status of my reservation from hold to confirmed?
- Booking & Managing Client Reservations Online: A Guide for Travel Advisors
I am not ready to book online. Can I call someone to help with my reservation?
Not finding what you’re looking for?
We're always happy to answer your questions via email or by phone at 800-462-2848.