We offer a three-day courtesy hold on most reservations to allow you time to make sure the trip is exactly right for you before making a deposit. Once you’re ready to confirm your spot on the trip, you can make the change in your Backroads Account (see the instructions here), or call 800-GO-ACTIVE (800-462-2848) or 510-527-1555 to speak with a member of our Guest Services team.
Making a Reservation
Making a Reservation
- How do I reserve my Backroads trip online?
- I am not ready to book online. Can I call someone to help with my reservation?
- What does it mean to submit a request?
- I’ve submitted a request to book. What happens next?
- How much is the trip deposit?
- Is my deposit refundable? Can I transfer it to another trip?
- Can I use direct bank transfer (ACH) to pay for my trip?
- What methods of payment are accepted?
- Can I change my method of payment between deposit and final payment?
- Is there a travel advisor group that you recommend for flights and pre-/post-trip plans?
- Can I use the no-risk deposit multiple times on the same trip?
- Can I hold my spot while I confirm travel plans?
- Can I place a hold on a trip for more than three days?
- I have credit on my account. How can I apply that amount to my new booking?
- When will I receive more detailed information about my trip so I can start planning my travel?
- Can I book a Backroads Active Cruise and have my traveling companion book directly through the cruise company if they don’t want to join the Backroads activities?
- How do I change the status of my reservation from hold to confirmed?
- Booking & Managing Client Reservations Online: A Guide for Travel Advisors
How do I change the status of my reservation from hold to confirmed?
Not finding what you’re looking for?
We're always happy to answer your questions via email or by phone at 800-462-2848.