One of our Travel Consultants will be happy to help you. Give us a call at 800-GO-ACTIVE (800-462-2848) or 510-527-1555.
Making a Reservation
- How do I reserve my Backroads trip online?
- I am not ready to book online. Can I call someone to help with my reservation?
- What does it mean to submit a request?
- I’ve submitted a request to book. What happens next?
- How much is the trip deposit?
- Is my deposit refundable? Can I transfer it to another trip?
- What methods of payment are accepted?
- Can I change my method of payment between deposit and Final Payment?
- Is there a travel advisor group that you recommend for flights and pre-/post-trip plans?
- Can I use the no-risk deposit multiple times on the same trip?
- Can I place a hold on a trip for more than 72 hours?
- I have credit on my account. How can I apply that amount to my new booking?
- When will I receive more detailed information about my trip so I can start planning my travel?
- Can I book a Backroads Active Cruise and have my traveling companion book directly through the cruise company if they don’t want to join the Backroads activities?
- How do I change the status of my reservation from hold to confirmed?
- Booking & Managing Client Reservations Online: A Guide for Travel Advisors
I have credit on my account. How can I apply that amount to my new booking?
Not finding what you’re looking for?
We're always happy to answer your questions via email or by phone at 800-462-2848.